Launching WhatsApp Campaigns using Lists

Updated September 05, 2025 . 2 minute read

Lists are a straightforward way to launch targeted WhatsApp campaigns.

By using a List, you can ensure your message is delivered to a specific, static group of contacts, making your campaigns more efficient and effective.

1. Create a New WhatsApp Campaign

Navigate to lists

Navigate to Campaigns: From your ZEPIC dashboard, go to the 'Lists' section.
Create New Campaign: Select the List you want to campaign to and then click 'Whatsapp Campaign'

Select the List you want to WhatsApp campaign

Alternatively, you can also select individual contacts within a List to only send your WhatsApp campaigns to this sub-group.

Select the contacts you want to target for your Whatsapp Campaign

2. Name Your Campaign and Select The Recurrence

This step connects your campaign to the List you've already created.

Name Your Campaign: In the campaign setup, check if your List is the right one. Then, the name of your campaign.
Select the Type of Campaign: If this is a one-time email blast, you can select ‘One Time’.
Click Continue: Click Continue to proceed to the next step.

3. Select the WhatsApp Campaign Template and Craft Your Message

Select the WhatsApp Campaign Template and Craft Your Message

Select the WhatsApp Campaign Template and Craft Your Message - Step 2

Select the Template to Craft Your Message: Select from the list of existing WhatsApp templates or quickly create or modify a WhatsApp template using the WhatsApp template creator.

Select the WhatsApp Campaign Template for Your Message

Craft Your Message: Use the message editor to write your WhatsApp message. This may include text, emojis, and links. Keep it concise and clear, and also make sure the attributes are mapped properly.
Add Media (Optional): Attach any relevant images, videos, or documents to your message.

4. Choose the List, Preview and Send Your WhatsApp Message

1. In this step, you can choose the list to which you want to send the campaign. You can add upto 5 lists in this step for a campaign.

2. Preview and Test: Always send a test message to yourself or a team member to check the content and formatting. You may need to do a test campaign with an internal testing list.

3. Schedule or Send: Click 'Send Now' to launch the campaign immediately. Or, alternatively, click 'Schedule' to choose a specific date and time for the message to be sent automatically.

Using a List for your WhatsApp campaign guarantees your message is sent only to your selected group of contacts.