Turn Instagram Comments Into Automated Sales Conversations

Updated November 17, 2025 . 1 minute read

Use Case: Turn Instagram Commenters Into Buyers - Automatically


If you are looking for simple use cases like Price Please, Sales Enquiry and … Please check out our quick automations, which will help you set up automations instantly. 


Link: How to Automatically Reply to Comments on Instagram Posts


(Great example to demonstrate complex logic & Flow Builder power)

Scenario:

 A customer comments on your Instagram post asking about a product, but instead of replying with a generic “Price please” message, you want to automatically guide them through a personalized purchasing journey.

This can’t be solved by our quick automations because:

  • You need different responses for different products

  • You may want to collect user details

  • You may want to follow up after 24 hours if they don’t reply

  • You may want to segment them for future campaigns

  • You may want to send WhatsApp or Email depending on user preference

This is where Flow Builder is perfect.

Automation Flow Example: “Convert Commenters Into Customers”

Whenever a user comments on a post asking about price or showing buying intent, the system will automatically ask if they’d like more details about the product. If they respond “yes,” it will collect their phone number and send the product information to them via WhatsApp and Instagram. 


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